Frequently Asked Questions
Are you two sisters?
Believe it or not, we are not related! Our shared last name is just a coincidence. We met each other at our practicum placement, and formed a strong professional relationship.
What is therapy like?
We’re going to be honest here, the one thing many people don’t prepare you for is that therapy can be hard sometimes. Therapy can be like taking a focused look inward and exploring your experiences, regardless of how comfortable they were in the moment. Therapy is also meant to feel safe and supportive. Ideally it’s a place where you can be honest with yourself and your therapist about how you are feeling, coping, and overall doing with your life right now. Your therapist is not going to judge you for what you’ve been through or how you coped with those experiences. Your therapist is here with you to explore ways that you can heal and adjust to enjoy a better life experience.
What is the difference between psychotherapy and psychology?
The College of Registered Psychotherapists of Ontario defines psychotherapy as “a talk-based therapy and is intended to help people improve and maintain their mental health and well-being. Registered Psychotherapists work with individuals, couples and families in individual and group settings. Psychotherapy occurs when the Registered Psychotherapist (RP) and client enter into a psychotherapeutic relationship where both work together to bring about positive change in the client’s thinking, feeling, behaviour and social functioning. Individuals usually seek psychotherapy when they have thoughts, feelings, moods and behaviours that are adversely affecting their day-to-day lives, relationships and the ability to enjoy life.” The goal is to find unhelpful patterns and adjust them to create a more balanced and mentally well state of mind. Psychology takes a more scientific approach to thoughts, feelings and behaviours, and has the training to assess and diagnose mental health concerns.
What can I expect during my free intake?
The therapist will ask you a few brief questions about your past experience in therapy, what prompted you to reach out, and a bit about yourself. There will be an opportunity for you to ask questions about what to expect, what approach the therapist takes, or any logistics about the appointments. This is your chance to get a feel for the therapist and decide if you feel comfortable to continue to process. We always encourage you to try meeting as many therapists as you need to find the right one.
What are your fees?
Our fees are $148+HST for individual therapy and $173+HST for couples therapy. Sessions are 50 minutes long, with 90 minute sessions available for couples therapy. We each have a limited number of sliding scale spots offering a fee of $125+HST per session. See more information on affordable therapy options here.
What is your cancellation policy?
We require at least 24 hours notice to cancel or reschedule appointments. This is because that gives us ample time to fill the spot that was reserved that day for your appointment. Please see more information here.
Do you accept insurance?
Many extended health benefits plans do cover psychotherapy services. We bill you for your appointment, and you submit your detailed receipt to your insurance company for reimbursement. Please check your individual coverage with your extended health benefits plan.
Online versus in-person?
We offer both in person or online sessions. We are located near Dixie Road and Burnhamthorpe Road in the Burnhamthorpe Professional Centre building.
What can I prepare for my session?
Great question. It is not necessary to prepare anything for your session, sometimes the best things to talk about are what comes to mind when you sit down with us. On the other hand, if questions, ideas or thoughts come up in between sessions, we would encourage you to keep a list in a journal or on your phone to reference when you get to your appointment.
How long will I be in therapy for?
Again, this is totally up to you. Studies do show that therapy works best when you are able to commit to weekly or bi-weekly sessions, and some of our more specific protocols can have a recommended number of sessions (such as 10). We recognize that time and financial resources may not support this level of commitment. We invite you to talk to us openly and honestly about what your expectations are, and how you feel you are progressing through therapy.
What are your clinic hours?
We provide therapy session options to fit the different needs of clients; including day, evening and weekend availability. For full clinic hours please click here.
How can therapy help?
There are too many benefits of participating in therapy to list! Please reach out to discuss further. We offer a free 15-minute consult.